Every patient starts with an intake/assessment at their first appointment. The goal of the Intake Department is to determine treatment needs and strengths to provide the appropriate level of care for each patient that walks in our door. The assessment process includes an interview, a medical appointment and urine drug screening. New patients will also meet with a representative from our financial department to review your insurance/ability to pay for services. *

What to bring to your first appointment:

• Valid state issued ID
• Insurance card (if you have one)
• Proof of income (i.e. last two pay stubs, if employed)
• Documents related to Medicaid/Medicare or SSI/SSSDI benefits (if applicable)

If you are missing some of these documents, contact the intake department BEFORE your first appointment and we can connect you with resources to help.

If you are ready to start treatment, don’t wait! Call CHC at 330-434-4141 and choose intake/assessment. If you are experiencing an addiction-related emergency, please go to the nearest Emergency Department or the 24-hour ADM Crisis Center operated by Oriana House at 15 Frederick Ave., Akron, Ohio 44310 or call 330-996-7730.

*Medicaid, Medicare, private pay and some commercial insurance is accepted. Summit County residents who are without insurance or underinsured are eligible for a sliding fee scale. CHC staff will help determine program eligibility and financial responsibility for each patient.